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REVIEWS

From 418 reviews
Sue Willoughby
Sue Willoughby

Great service

Response from business owner

Thanks for the work Sue.

via Google
Vinny
Vinny

Excellent service, reasonable price.

Response from business owner

Thanks for supporting Magic City Door. We all appreciate you.

via Google
Marcus Johnson
Marcus Johnson

Perfect job showed up on time did what they say. They were going to do in a timely fashion would definitely recommend and use them again.

Response from business owner

Marcus we are proud to be celebrating our 25th year in business. Thanks for your support.

via Google
Susan Irwin
Susan Irwin

Everyone at Magic City Doors in Trussville Al are great !! They are all top notch from the person that I originally talked to when I called them , to the young men that came to my home and installed my garage door openers. I highly …

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Response from business owner

Thanks for the great review Susan. It's our 25th Anniversary and we appreciate your business.

via Google
Larry Hill
Larry Hill

Great Company. Great people

Response from business owner

Larry, it's wonderful customers like you that have helped us get to 25 years serving our community. Thank you!

via Google
David Howell
David Howell

Service was great and the results were good

Response from business owner

Thanks for supporting our family owned business!

via Google
D Hunter
D Hunter

I appreciate the service that was completed. He took his time in checking off the checklist and didn’t rush in judging what was the issue. And the price was below what I expected.

Response from business owner

Our technicians have over 100 years combined experience. Great to hear of your wonderful experience. We are a family-owned business, and everyone here appreciates your business.

via Google
Greg Johnson
Greg Johnson

The team worked with me to get my garage door replaced. Very knowledgeable and professional.

Response from business owner

Thanks very much for the work!

via Google
Gilbert Delagarza
Gilbert Delagarza

First time going through a company to order and have install a garage door opener. The process was easy and was offered recommendation of models based on garage I had. Received an accurate quote for services. When there was a delay …

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Response from business owner

Gilbert we appreciate the opportunity to work for you!

via Google
Terry Kellogg
Terry Kellogg

We added a keypad opener for our garage doors. It was installed but soon became unreliable because the batteries would go dead quickly. After about 2 weeks, we called and another technician came out. He knew immediately what was causing …

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Response from business owner

Terry, thanks for the review.

via Google
William Johnson
William Johnson

They did a great job in reprogramming our remote and fixing faulty sensors !! So helpful!!!

Response from business owner

William, thank you for the work! We appreciate it.

via Google
Angelica Isom
Angelica Isom

Great service

Response from business owner

Thank you Angelica.

via Google
Susan Crowe
Susan Crowe

Installers did an excellent job, were very helpful, knowledgeable and friendly! If needed, will use them again!

Response from business owner

Susan we appreciate your business and the review.

via Google
Tanesha Perry
Tanesha Perry

Awesome customer service!! The tech that came to my house was very polite and knowledgeable. Will definitely reschedule as a Return (happy/ satisfied) customer.

Response from business owner

Tanesha, we sure do appreciate your business.

via Google
hugh alford
hugh alford

Prompt friendly service at affordable price and will definitely use again if problem occurs.

Response from business owner

Hugh, we appreciate you trusting us with you business.

via Google
Sedrick Hicks
Sedrick Hicks

My Garage door spring broke and I searched on the internet for garage repairs and the only one that could get the job done in a timely manner was Magic City Doors. They were Awesome friendly and professional.

Response from business owner

Sedrick, the whole Magic City Door team appreciates your business.

via Google
Deborah Franks
Deborah Franks

These are the best people I have ever dealt with on any home repair. Easy to contact, quick to respond and excellent in the knowledge of overhead door repair. Been using them for years. Thank you Magic City Door!

Response from business owner

Deborah, so glad you had a wonderful experience. The Magic City Door team appreciates your business.

via Google
John Arndt
John Arndt

Quick to answer, quick to repair, and very polite.

Response from business owner

The Magic City Door team thanks you for the business and the review.

via Google
steph T
steph T

They were very nice and fixed my issues quickly. Will use them for future issues

Response from business owner

Steph, can't thank you enough!

The Magic City Door Team

via Google
John Coburn
John Coburn

Magic City Door has worked on my door equipment several times over 9 year period. They do excellent work and very professional. I highly recommend them.

Response from business owner

John, we appreciate the business over the last decade. Thanks for trusting us with your garage door repairs.

The Magic City Door Team

via Google
Alex Littleton
Alex Littleton

On time and efficient. Couldn’t be happier with the work they did for me. Great people and fair price!

Response from business owner

Thank you for the work!

The Magic City Door Team

via Google
Darrel Shatterly
Darrel Shatterly

They adjusted and got our door working the way it should. The original installer did not have it adjusted correctly. The technician was very knowledgeable and courteous. He resolved our issue within an hour. I would recommend them for your …

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Response from business owner

Darrel, So glad we were able to get your garage door working properly. We appreciate your business.

Magic City Door Team

via Google
Sue Hartman
Sue Hartman

Prompt, professional and courteous…i was very pleased with the two guys who came quickly and were so nice..

Response from business owner

Thanks for the work and the review.

Magic City Door Team

via Google
Robert Kraemer
Robert Kraemer

Majic City Door did an excellent job replacing cracked panels of my garage door. The technician was extremely knowledgeable and explained the problems with my garage door very well and provided great service skills.

Response from business owner

Robert we appreciate your business and love our technicians.

Magic City Door Team

via Google
Barbara Swader
Barbara Swader

I needed my single garage door springs replaced. I called Magic City Door. As it was not an urgent service, Willie came in a few days. He had the correct replacement parts and tools. He worked quickly, efficiently and cleanly. The price was…

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Response from business owner

Thanks for the work Barbara.

via Google
Kristen Dunn
Kristen Dunn

The best customer service!! This company is reliable, hardworking and trustworthy!

Response from business owner

We take pride in delivering outstanding customer service. We appreciate the review.

Magic City Door Team

via Google
Maureen Robinson
Maureen Robinson

Very pleased! He was on time, very professional and knowledgeable and did an excellent job!

Response from business owner

Maureen we appreciate the review and the work.

Magic City Door Team

via Google
Susan Hines
Susan Hines

Thank you. Love the way the new motor raises and lowers the door so quietly. The brighter light is wonderful.

Response from business owner

We love those quiet garage door openers too. Thanks for the work.

Magic City Door Team

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via Google
A Carter
A Carter

I had a great experience with Magic City Door from the beginning to installation. John and Willie are two individuals who explained the entire process. The price of the door were better than Lowe's & Home Depot. The two guys that came out …

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Response from business owner

We love John and Willie. Thanks for the work.

Magic City Door Team

via Google
Jan Deagon
Jan Deagon

Everything went well from the initial estimate to installation. I really love the new garage doors. They look good and operate well. The only issue is that it took about a month longer than estimated for them to arrive, so count on …

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Response from business owner

Thanks Jan we take pride in start to finish customer service.

Magic City Door

via Google
Mandy Williams
Mandy Williams

We had this company come out for a garage door repair today and we were very impressed! An employee named Tim arrived on time, gave us a quick rundown of the problem, and fixed it within an hour-all for a very reasonable price. Several …

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Response from business owner

Mandy, thank you for the work. We love Tim!

via Google
Jim Poore
Jim Poore

Repair and install personnel are always eager and willing to try everything possible to fix your current doors and equipment. And are always very professional and knowledgeable about what they are doing.

Response from business owner

Jim we appreciate the work and the review.

Magic City Door Team

via Google
Herb Mullins
Herb Mullins

Excellent service!! Prompt, polite & Professional!! Highly recommend!

Response from business owner

Thanks for the kind words and glad you had a great experience.

Magic City Door Team

via Google
Robin Bienvenu
Robin Bienvenu

They did a great job!! Would highly recommend!

Response from business owner

Robin we appreciate the work!

Magic City Door Team

via Google
Patti
Patti

I was pleased with the service I received and Tim was very nice and professional. Hopefully I won’t need service again, but if I do I will definitely call them.

Response from business owner

Tim is a good one! Thanks!!

Magic City Door Team

via Google
Adam Sharpe
Adam Sharpe

Awesome awesome service. Lady on the phone was awesome. Scheduled me very quickly. David arrived and spoke to me over the phone. Since someone else was there. He fixed all my sensor. New remotes and told me what else I needed to do. …

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Response from business owner

David does a great job. Thank you for the work!

via Google
Gregg Maercker
Gregg Maercker

Technician was professional polite patient explained in layman terms the options, then carried out the repair quickly & efficiently. Afterwards he took the extra time with us to be sure all remotes were working, and we knew how things …

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Response from business owner

Gregg we appreciate the work and the review. Thanks MCD

via Google
Cathy Collins
Cathy Collins

Absolutely great. I hate I forgot the gentleman that did the install but he was top notch. Fast friendly great person. Had small problem with door button but they came right out and fixed it. Definitely suggest using this company.

Response from business owner

Cathy, thanks so much for the work. We love our techs. MCD

via Google
Mary Dorsey
Mary Dorsey

The info provided and pointed out by the attending technician regarding visible problems with the garage door was valuable in my decision about repairs needed.

Response from business owner

Mary, we sure do appreciate the work and the review. Thanks MCD

via Google
Tarvares Crenshaw
Tarvares Crenshaw

Very fast and quick awesome thanks

Response from business owner

Thanks for the work Tarvares! MCD

via Google
Maria Hopkins
Maria Hopkins

Service was fair, reasonably priced, and installer was courteous!

Response from business owner

Maria, thanks for the opportunity! MCD

via Google
James Mann
James Mann

Very happy with the service provided.

Response from business owner

James, glad you were satisfied and we appreciate the work. MCD

via Google
K K
K K

The service provided was executed with great professionalism, completing the task in a commendable time frame of approximately 45 minutes. Furthermore, their pricing was exceptionally reasonable. I enthusiastically endorse their expertise …

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Response from business owner

Thanks so much! MCD

via Google
Steven Ryals
Steven Ryals

Affordable priced. Delivery time is a bit long but I think everyone is having that problem. Kind staff.

Response from business owner

Sorry for the delay but thanks for the work. MCD

via Google
TONY D
TONY D

Quick service !!!

Response from business owner

Thanks Tony! MCD

via Google
Scott Suttle
Scott Suttle

Very professional technicians. Identified the parts needed and got them ordered. Returned to install quickly and efficiently.

Response from business owner

Thanks so much for the work!

via Google
JB
JB

For years I've depended on Magic City Door for service and new overhead door installation. Trouble shooting problems is something I require frequently and they have always been direct and truthful with the assessments.

John

Response from business owner

Thanks for entrusting us with your business.

via Google
Bill Gray
Bill Gray

Your Tech showed up on time & he was very professional. He programmed a replace remote control opener I had purchased then got to installing the door seals on three garage doors. He made adjustments as required & left no mess. It’s a …

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Response from business owner

Thanks for the review and the work! MCD

via Google
Brian Peters
Brian Peters

Timely and thorough in diagnosing and repairing my door opener.

Response from business owner

Brian we appreciate your business!

Magic City Door Team

via Google
lloyd beard
lloyd beard

I very seldom post, even when there’s a good job.

I had taken a picture of my door, but they still came out to make sure it was the right one. They ordered the one panel that I needed and then delivered it when it arrived. I proceeded to …

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Response from business owner

Lloyd, we appreciate your kind words in the review. Our team works hard to provide the best service possible. Let your friends know about us as we would appreciate any referrals!!!!

Magic City Door Team

via Google
Terry Pegues
Terry Pegues

Everything went great 👍. What was wrong he made it right. Great service.

via Google
Thomas Lyles
Thomas Lyles

4 stars only because they couldn’t get to me for a solid week and I had two cars held hostage. Springs were broken in that door and I’m not Hulk Hogan. Thankfully, we have a 3rd car. One company came out & correctly diagnosed the issue but …

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via Google
jim hicks
jim hicks

Bought 2 garage doors from Lowe’s. Was going to try and install myself, but thought I would leave it to the professionals. Had Magic city install at a good price. The guys showed up on time and did a great job and they were done quickly. …

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Response from business owner

Our techs are IDEA certified. Thanks for the work!

via Google
Elbert Scott
Elbert Scott

The tech was friendly, he did a good job , very professional!

via Google
Oren Azrad
Oren Azrad

The technician was very knowledgeable and curious. Price was fair and I'm a happy customer.

Thank you.

via Google
Leah Rodriguez
Leah Rodriguez

I had to bottom 2 panels of my door replaced and everyone I dealt with was very helpful! It took just over a month to get the parts for the door in, but that was communicated with me before hand. Very happy with the experience I had!

via Google
Bill Scott
Bill Scott

Our technician Tim was on time and efficient. Great job.

via Google
Melvia Davis
Melvia Davis

I am so pleased with your service and will recommend you highly. You will not disappointed and Magic City will complete the job. Thank you.

via Google
Phillip Propst
Phillip Propst

Work was done very well and they tested their work before leaving.

via Google
Trish McConnell
Trish McConnell

Philip fixed my door quickly and replaced 2 springs, and censor. He was very professional and my door was working quickly. Reasonably priced.

via Google
Frank Jett
Frank Jett

They are the best. Easy to work with and always on time. The price was less than I expected.

via Google
Janet Bullard
Janet Bullard

Great job!

Response from business owner

Thanks Janet we try!

via Google
Eddie Harden
Eddie Harden

The tech that came out to fix my garage doors was timely, neat and professional. I would use them again again. They also install garage doors at my building

where my business is run. This is a great company you love working with them, …

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via Google
Joe Smith
Joe Smith

Very professional, I am very impressed!

via Google
Randy Wolfe
Randy Wolfe

The technician was on time and identified himself. He promptly repaired the garage door. The cost was reasonable. I would use Magic City Door again.

via Google
Brian White
Brian White

Price was excellent

Service was excellent – they explained everything and were courteous and professional

Time to remove and replace the spring was quite fast!

I will not hesitate to use them again.

Response from business owner

Hey, thank you for the great review! We appreciate the work.

via Google
Caren Stone
Caren Stone

The young man repaired my garage door quickly after the garage door was damage by being bumped into just one too many times. I recommend them if you have needs of repair... Cheaper than buying a new one... Gratefully ☺️

Response from business owner

Hey, thank you for the great review! We appreciate the work.

via Google
Sharon Watts
Sharon Watts

Absolutely the best garage doors and service. This is our second home with their products.

Response from business owner

Hey, thank you for the great review! We appreciate the work.

via Google
Lisa C
Lisa C

Very fast and efficient. Phillip went above and beyond, and the price was super reasonable. Highly recommend.

via Google
P Shebs
P Shebs

Great service, awesome technical. Definitely our “go to” folks!

We needed service “now”. They worked it out and got us a technician very quickly. He was nice, explained our options and fixed the problem!

via Google
Moon Punjani
Moon Punjani

Excellent service

via Google
Christi Brewer
Christi Brewer

Edit: Magic City Door made the repair. Although I had to wait a while to get it fixed, they did attempt a few times to move my appointment up, but I was unavailable. The technician who came out today was very helpful and friendly. He took …

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via Google
Kristen Hardy
Kristen Hardy

Great service 👍👍👍

via Google
Mary Sparks
Mary Sparks

The best service I have had on garage door.

They’re busy but definitely worth the wait

via Google
Ray Hamilton
Ray Hamilton

Service on time, Prompt and courteous. Would recommend to friends.

via Google
Lady J Walker
Lady J Walker

Excellent service. Technician was very knowledgeable. Explained the issue and resolved it quickly. Garage is working perfectly. Thanks.

via Google
john waldeck
john waldeck

If only all businesses were this efficient and prompt !! Amazing service. Tech came out on time, called before arrival. Our door's spring broke and it was one of those new internal-types that I was unfamiliar with or I'd have tried it …

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via Google
Tiffany Holford
Tiffany Holford

Magic City Door had one of the best prices for their service. They are clearly hard working and got the job of repairing our garage door done quickly.

via Google
Richard Alston
Richard Alston

Very professional. Said what they would do then did what they said. Price seemed fair and reasonable

via Google
Larry Glover
Larry Glover

I would have given a 5 star rating because the service tech was outstanding but when I received my bill via email I noticed a fuel surcharge of 28.50 added in on top of a $95 service call fee and that’s not acceptable.

via Google
Sheron Thames
Sheron Thames

Professional company, technician was thorough and answered all my questions!

via Google
Sammy Burnett
Sammy Burnett

I was totally satisfied with quick service and price. I will definitely use them next time I need this type work done.

Phillip was very professional

via Google
Linda J
Linda J

On time, friendly, knowledgeable of what he was doing

Robert STORCH
Robert STORCH

Prompt, courteous technician who resolved my issue. Great customer service team as well, easy to do business with and highly recommend Magic City Doors!

via Google
Jessica Cook
Jessica Cook

Prompt service, did what they said they would do, friendly staff

via Google
Jaysen Baker
Jaysen Baker

Ordered a 7'x9' garage door. Paid half down and was told would be installed 6-8 weeks. It's been 11 weeks and I call twice a week and there has been zero updates – not even a follow-up call where my order is in process.

I see all the …

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Response from business owner

Jaysen, sorry for the delay. Unfortunately the manufacturer is running behind. Good news it looks like the door is on a truck scheduled to deliver 7/19. We will call you as soon as we unload the truck and lay hands on the door. Again, sorry for the delay.

via Google
Faye H
Faye H

The young man who came out was very knowledgeable and did an excellent job!

Cletus Beard
Cletus Beard

Philip Serviced our garage doors and did an excellent job. Thank you very much

via Google
Alison W
Alison W

I’ve been using this company since the actual day I moved in my house 5 years ago! My friend accidentally messed up my garage door ( 5 yrs ago ) they came out that same day.

I have called these guys at least 5 x in past 5 years ( before I …

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via Google
Barbara Brooks
Barbara Brooks

Thus far service was quick and good

via Google
C H
C H

Yesterday one of the horizontal tracks of my garage door came loose and fell down resulting in my door being in a half collapsed and open position. Called Magic City this morning and David the tech arrived within 3 hours. David did a great …

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Response from business owner

We passed your review on to Dave. Thanks CH!!!!

via Google
Brett Harrison
Brett Harrison

Magic city door is awesome! I live way out in the country and they came out there while I was at work, found the problem and fixed it quickly. I thought my motor had gone out, but it was something else completely. They saved me a lot of …

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Response from business owner

Thanks for the work and the review Brett!

via Google
Randy Hastings
Randy Hastings

Came out when they said they would! Very professional but still very polite and friendly. Got the repairs done quickly and correctly. Very reasonably priced! I would highly suggest them to anyone needing repair or new garage doors and …

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Response from business owner

Randy thank you so much for the kind words. We appreciate your business.

via Google
Carlos Sacarel
Carlos Sacarel

Very professional, fast response and repair.

via Google
Margaret M
Margaret M

I would like to thank you. When I called you were courteous and helpful. The team you sent took the information down and when the parts came in they came back and installed them. Jim was the one who came. If I have anymore trouble I will…

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rj3291
rj3291

Prompt service! Scott, the technician was very professional. He went above and beyond to ensure that my door was in top working order before he left. Highly recommend

via Google
Miriam Coley
Miriam Coley

Very reasonably priced and professional.

via Google
Don Boyd
Don Boyd

Very quick to respond! Guy that came here was very experienced and knew exactly what to do! Thanks Magic City Door

via Google
Donald Barker Jr
Donald Barker Jr

Changed the cables in no time and did a great job

via Google
Emmit R Doad
Emmit R Doad

These guys figured out exactly what was wrong with my door & honored their 30 day warranty from the time a tech comes out to work on your door. Definitely call these guys for your garage door issues.

via Google

For more information about our Residential and Commercial Door Products, please contact Magic City Door at

Birmingham:  205.655.0887 or Huntsville:  256.724.6202

Magic City Door 25th Anniversary Birmingham Alabama

Celebrating 25 Years of Serving You