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REVIEWS

From 379 reviews
Patti
Patti

I was pleased with the service I received and Tim was very nice and professional. Hopefully I won’t need service again, but if I do I will definitely call them.

via Google
Adam Sharpe
Adam Sharpe

Awesome awesome service. Lady on the phone was awesome. Scheduled me very quickly. David arrived and spoke to me over the phone. Since someone else was there. He fixed all my sensor. New remotes and told me what else I needed to do. …

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via Google
Gregg Maercker
Gregg Maercker

Technician was professional polite patient explained in layman terms the options, then carried out the repair quickly & efficiently. Afterwards he took the extra time with us to be sure all remotes were working, and we knew how things …

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Response from business owner

Gregg we appreciate the work and the review. Thanks MCD

via Google
Cathy Collins
Cathy Collins

Absolutely great. I hate I forgot the gentleman that did the install but he was top notch. Fast friendly great person. Had small problem with door button but they came right out and fixed it. Definitely suggest using this company.

Response from business owner

Cathy, thanks so much for the work. We love our techs. MCD

via Google
Mary Dorsey
Mary Dorsey

The info provided and pointed out by the attending technician regarding visible problems with the garage door was valuable in my decision about repairs needed.

Response from business owner

Mary, we sure do appreciate the work and the review. Thanks MCD

via Google
Tarvares Crenshaw
Tarvares Crenshaw

Very fast and quick awesome thanks

Response from business owner

Thanks for the work Tarvares! MCD

via Google
Maria Hopkins
Maria Hopkins

Service was fair, reasonably priced, and installer was courteous!

Response from business owner

Maria, thanks for the opportunity! MCD

via Google
James Mann
James Mann

Very happy with the service provided.

Response from business owner

James, glad you were satisfied and we appreciate the work. MCD

via Google
K K
K K

The service provided was executed with great professionalism, completing the task in a commendable time frame of approximately 45 minutes. Furthermore, their pricing was exceptionally reasonable. I enthusiastically endorse their expertise …

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Response from business owner

Thanks so much! MCD

via Google
Steven Ryals
Steven Ryals

Affordable priced. Delivery time is a bit long but I think everyone is having that problem. Kind staff.

Response from business owner

Sorry for the delay but thanks for the work. MCD

via Google
TONY D
TONY D

Quick service !!!

Response from business owner

Thanks Tony! MCD

via Google
Scott Suttle
Scott Suttle

Very professional technicians. Identified the parts needed and got them ordered. Returned to install quickly and efficiently.

Response from business owner

Thanks so much for the work!

via Google
JB
JB

For years I've depended on Magic City Door for service and new overhead door installation. Trouble shooting problems is something I require frequently and they have always been direct and truthful with the assessments.

John

Response from business owner

Thanks for entrusting us with your business.

via Google
Bill Gray
Bill Gray

Your Tech showed up on time & he was very professional. He programmed a replace remote control opener I had purchased then got to installing the door seals on three garage doors. He made adjustments as required & left no mess. It’s a …

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Response from business owner

Thanks for the review and the work! MCD

via Google
Brian Peters
Brian Peters

Timely and thorough in diagnosing and repairing my door opener.

via Google
lloyd beard
lloyd beard

I very seldom post, even when there’s a good job.

I had taken a picture of my door, but they still came out to make sure it was the right one. They ordered the one panel that I needed and then delivered it when it arrived. I proceeded to …

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via Google
Terry Pegues
Terry Pegues

Everything went great 👍. What was wrong he made it right. Great service.

via Google
Thomas Lyles
Thomas Lyles

4 stars only because they couldn’t get to me for a solid week and I had two cars held hostage. Springs were broken in that door and I’m not Hulk Hogan. Thankfully, we have a 3rd car. One company came out & correctly diagnosed the issue but …

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via Google
jim hicks
jim hicks

Bought 2 garage doors from Lowe’s. Was going to try and install myself, but thought I would leave it to the professionals. Had Magic city install at a good price. The guys showed up on time and did a great job and they were done quickly. …

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via Google
Elbert Scott
Elbert Scott

The tech was friendly, he did a good job , very professional!

via Google
Oren Azrad
Oren Azrad

The technician was very knowledgeable and curious. Price was fair and I'm a happy customer.

Thank you.

via Google
Leah Rodriguez
Leah Rodriguez

I had to bottom 2 panels of my door replaced and everyone I dealt with was very helpful! It took just over a month to get the parts for the door in, but that was communicated with me before hand. Very happy with the experience I had!

via Google
Bill Scott
Bill Scott

Our technician Tim was on time and efficient. Great job.

via Google
Melvia Davis
Melvia Davis

I am so pleased with your service and will recommend you highly. You will not disappointed and Magic City will complete the job. Thank you.

via Google
Phillip Propst
Phillip Propst

Work was done very well and they tested their work before leaving.

via Google
Trish McConnell
Trish McConnell

Philip fixed my door quickly and replaced 2 springs, and censor. He was very professional and my door was working quickly. Reasonably priced.

via Google
Frank Jett
Frank Jett

They are the best. Easy to work with and always on time. The price was less than I expected.

via Google
Eddie Harden
Eddie Harden

The tech that came out to fix my garage doors was timely, neat and professional. I would use them again again. They also install garage doors at my building

where my business is run. This is a great company you love working with them, …

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via Google
Joe Smith
Joe Smith

Very professional, I am very impressed!

via Google
Randy Wolfe
Randy Wolfe

The technician was on time and identified himself. He promptly repaired the garage door. The cost was reasonable. I would use Magic City Door again.

via Google
Brian White
Brian White

Price was excellent

Service was excellent – they explained everything and were courteous and professional

Time to remove and replace the spring was quite fast!

I will not hesitate to use them again.

Response from business owner

Hey, thank you for the great review! We appreciate the work.

via Google
Caren Stone
Caren Stone

The young man repaired my garage door quickly after the garage door was damage by being bumped into just one too many times. I recommend them if you have needs of repair... Cheaper than buying a new one... Gratefully ☺️

Response from business owner

Hey, thank you for the great review! We appreciate the work.

via Google
Sharon Watts
Sharon Watts

Absolutely the best garage doors and service. This is our second home with their products.

Response from business owner

Hey, thank you for the great review! We appreciate the work.

via Google
Lisa C
Lisa C

Very fast and efficient. Phillip went above and beyond, and the price was super reasonable. Highly recommend.

via Google
P Shebs
P Shebs

Great service, awesome technical. Definitely our “go to” folks!

We needed service “now”. They worked it out and got us a technician very quickly. He was nice, explained our options and fixed the problem!

via Google
Moon Punjani
Moon Punjani

Excellent service

via Google
Christi Brewer
Christi Brewer

Edit: Magic City Door made the repair. Although I had to wait a while to get it fixed, they did attempt a few times to move my appointment up, but I was unavailable. The technician who came out today was very helpful and friendly. He took …

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via Google
Kristen Hardy
Kristen Hardy

Great service 👍👍👍

via Google
Mary Sparks
Mary Sparks

The best service I have had on garage door.

They’re busy but definitely worth the wait

via Google
Ray Hamilton
Ray Hamilton

Service on time, Prompt and courteous. Would recommend to friends.

via Google
Lady J Walker
Lady J Walker

Excellent service. Technician was very knowledgeable. Explained the issue and resolved it quickly. Garage is working perfectly. Thanks.

via Google
john waldeck
john waldeck

If only all businesses were this efficient and prompt !! Amazing service. Tech came out on time, called before arrival. Our door's spring broke and it was one of those new internal-types that I was unfamiliar with or I'd have tried it …

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via Google
Tiffany Holford
Tiffany Holford

Magic City Door had one of the best prices for their service. They are clearly hard working and got the job of repairing our garage door done quickly.

via Google
Richard Alston
Richard Alston

Very professional. Said what they would do then did what they said. Price seemed fair and reasonable

via Google
Larry Glover
Larry Glover

I would have given a 5 star rating because the service tech was outstanding but when I received my bill via email I noticed a fuel surcharge of 28.50 added in on top of a $95 service call fee and that’s not acceptable.

via Google
Sheron Thames
Sheron Thames

Professional company, technician was thorough and answered all my questions!

via Google
Sammy Burnett
Sammy Burnett

I was totally satisfied with quick service and price. I will definitely use them next time I need this type work done.

Phillip was very professional

via Google
Linda J
Linda J

On time, friendly, knowledgeable of what he was doing

Robert STORCH
Robert STORCH

Prompt, courteous technician who resolved my issue. Great customer service team as well, easy to do business with and highly recommend Magic City Doors!

via Google
Jessica Cook
Jessica Cook

Prompt service, did what they said they would do, friendly staff

via Google
Faye H
Faye H

The young man who came out was very knowledgeable and did an excellent job!

Cletus Beard
Cletus Beard

Philip Serviced our garage doors and did an excellent job. Thank you very much

via Google
Alison W
Alison W

I’ve been using this company since the actual day I moved in my house 5 years ago! My friend accidentally messed up my garage door ( 5 yrs ago ) they came out that same day.

I have called these guys at least 5 x in past 5 years ( before I …

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via Google
Barbara Brooks
Barbara Brooks

Thus far service was quick and good

via Google
C H
C H

Yesterday one of the horizontal tracks of my garage door came loose and fell down resulting in my door being in a half collapsed and open position. Called Magic City this morning and David the tech arrived within 3 hours. David did a great …

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Response from business owner

We passed your review on to Dave. Thanks CH!!!!

via Google
Brett Harrison
Brett Harrison

Magic city door is awesome! I live way out in the country and they came out there while I was at work, found the problem and fixed it quickly. I thought my motor had gone out, but it was something else completely. They saved me a lot of …

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Response from business owner

Thanks for the work and the review Brett!

via Google
Randy Hastings
Randy Hastings

Came out when they said they would! Very professional but still very polite and friendly. Got the repairs done quickly and correctly. Very reasonably priced! I would highly suggest them to anyone needing repair or new garage doors and …

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Response from business owner

Randy thank you so much for the kind words. We appreciate your business.

via Google
Carlos Sacarel
Carlos Sacarel

Very professional, fast response and repair.

via Google
Margaret M
Margaret M

I would like to thank you. When I called you were courteous and helpful. The team you sent took the information down and when the parts came in they came back and installed them. Jim was the one who came. If I have anymore trouble I will…

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rj3291
rj3291

Prompt service! Scott, the technician was very professional. He went above and beyond to ensure that my door was in top working order before he left. Highly recommend

via Google
Miriam Coley
Miriam Coley

Very reasonably priced and professional.

via Google
Don Boyd
Don Boyd

Very quick to respond! Guy that came here was very experienced and knew exactly what to do! Thanks Magic City Door

via Google
Donald Barker Jr
Donald Barker Jr

Changed the cables in no time and did a great job

via Google
Emmit R Doad
Emmit R Doad

These guys figured out exactly what was wrong with my door & honored their 30 day warranty from the time a tech comes out to work on your door. Definitely call these guys for your garage door issues.

via Google
Jason Horne
Jason Horne

Timely, professional, and very cost-effective experience! Will definitely use this company again.

via Google
B D
B D

They helped replace a part to my garage door. The first time they came out to assess the door, they were very knowledgeable about how to fix it. The guy knew what part but it was out of stock so he did a temporary fix. They came out with …

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via Google
bo thuston
bo thuston

Great service and friendly guys. My garage door is totally different now. Many thanks

via Google
Shannon lewis
Shannon lewis

Fast, friendly and efficient!!

via Google
jennifer sampayo
jennifer sampayo

Great service! Kind and knowledge people!

via Google
Amy Emerson
Amy Emerson

The Installers were on time, professional and very polite. From start to end everyone was really nice.

via Google
Bruce Blanchard
Bruce Blanchard

Back in early summer, I wanted to replace my two garage doors. I called around to a few places. Magic City Door was equipped to handle my door replacement. Others in the area stopped servicing the area. I am very satisfied with the doors, …

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Response from business owner

Thanks for the work and for the review.

via Google
Luis Resto
Luis Resto

Amazing experience from the phone call to the technicians that came. Very honest didn’t try to over sell just told me what I need to replace or repair.

via Google
Teresa S
Teresa S

Was pleased with my service and the very nice guy that fixed my door

Holly Deemer
Holly Deemer

We have used Magic City Door twice and both times we felt they went above and beyond to fix the problem and minimize any unnecessary costs to us. Highly recommend!!

via Google
Don Miles
Don Miles

The employees were friendly knowledgeable and did a great job

via Google
Steve Owen
Steve Owen

On time, good communication of the issue and what was needed to repair. Doors have worked great since the repair. I highly endorse Magic City Doors!

via Google
Celeste Gable
Celeste Gable

They did a really good job putting my garage door in. The guys were very nice and considerate.

via Google
Gary Gammon
Gary Gammon

One of our LiftMaster garage door opener had a broken gear. I called MCD on Tuesday and they came out 2 days later. The technician, David, was professional and efficient. The opener was repaired in less than an hour. Great job.

Response from business owner

Thanks very much for the work Gary. We appreciate it.

via Google
Will V
Will V

The Tech was top notch very knowledgeable about the job, and friendly,very important when you're dealing with the public,I give the whole experience an A+

Lee Green
Lee Green

Great Service reasonably price & customer Friendly

Response from business owner

Thanks for the work Lee!

via Google
Gray D
Gray D

It was a very pleasant experience, both guys were very professional and courteous.I'll definitely let you have any door business that I need in the future

John Bryant
John Bryant

They have been friendly, and professional. I will use these guys exclusively.

Response from business owner

Thanks so much for the review and the work!

via Google
Gerald Waldrop
Gerald Waldrop

Both technicians (on different days)were very knowledgeable about the work they were doing & very courteous. They had my needs in front of them at all times.

It’s unusual to have HONEST PEOPLE doing such great work!!

Response from business owner

From the MCD team we appreciate the work!

via Google
Nat E
Nat E

Shane was good, efficient, and Polite. And timely.

Stephen Burns
Stephen Burns

On time, fair price and fast!

Response from business owner

Thanks Stephen!

via Google
Alan Murray
Alan Murray

Very professional and on time

Response from business owner

Thanks for the work Alan!

via Google
Richard Maust
Richard Maust

Techs were friendly, prompt and very knowledgeable. They repaired a blown logic board in my aged opener instead of trying to sell me a new one which is what I was certain was needed. They also had remotes with them that programmed to the …

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Response from business owner

Thanks Richard!!

via Google
Mary B
Mary B

son and i we're very pleased with the outcome. thanks again. i will definitely refer your company. you remember i once used your company back in 2010.for same type work. good work results then also thanks.

Michelle Weart
Michelle Weart

Scott was very professional and did a great job installing the new doors. They left the area cleaner than when they arrived!

Response from business owner

Thanks Michelle, we love Scott!

via Google
Like Mermer
Like Mermer

Always good.

Response from business owner

Thank you!

via Google
Stanley Jones
Stanley Jones

These guys were friendly and fun to talk with and did an outstanding job!!! Magic city Garage doors rock!!

Response from business owner

Thanks so much Stanley!!!

via Google
mason Reeves
mason Reeves

The service was great the guys Arrived when the said they would and was very friendly and professional and i must say they worked well as a team i was thoroughly impressed i would highly recommend magic city doors they had to order the …

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via Google
Gary Burley
Gary Burley

The common thread that runs through Magic City Doors services that we’ve found with other customers and ourselves, is They are always on time with a solid service plan in place.

Gary Burley

via Google
Marcelo Lima
Marcelo Lima

Excellent customer service, easy scheduling, fair pricing. Phillip was our technician and he was great. Will use this company in the future

via Google
David Brewster
David Brewster

On time service good workmanship friendly workers and the main thing is they are very knowledgeable in their work

via Facebook
Barry Graffeo
Barry Graffeo

Magic City Door was prompt, reasonably priced and quickly repaired my garage door spring. I was very pleased.

via Google
Jim Estes
Jim Estes

They are the best garage door company in the greater Birmingham area!

via Google
Linda Benton
Linda Benton

I have nothing but praise for the Repair men that came to our house to repair our Garage Door. They were knowledgeable & professionals. They knew exactly how to fix our door, and they worked in a timely manner. They were courteous & polite…

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via Google
Mark Baker
Mark Baker

Excellent customer service. I am very happy with the new motor they installed. I definitely recommend Magic City Door for your garage door needs.

via Google
Ty Russell
Ty Russell

Very prompt service. Technician was very knowledgeable. Would recommend to any of my friends and family.

via Google

For more information about our Residential and Commercial Door Products, please contact Magic City Door at

Birmingham:  205.655.0887 or Huntsville:  256.724.6202

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Celebrating 20 Years of Serving You